Troubleshooting and FAQ
Answers about text sizing, lock, playback, flash, saved looks, backups, tips, and device transfers.
The text looks too small
Shorten the message or remove unnecessary line breaks. Try landscape or another typeface. Still fits the complete message, while Scroll and Marquee use a single line. The visible size depends on the words and letter shapes as well as the available screen area.
Tapping the sign does not return to editing
Check the lock icon. Use Unlock and edit in the unlock sheet. Presentation lock deliberately protects against accidental exit while leaving playback controls available.
Scroll, Marquee, slideshow, or flash is not moving
Check the selected Display mode and the round play/pause button. A Marquee message that already fits stays centered. Reduce Motion disables movement, automatic slideshows, and flashing. Check Settings → Accessibility → Motion on the device.
Shake does not toggle flash
Enable Shake to start or stop flashing in app Settings. Show flash button is a separate visibility preference and does not enable or disable shaking. Flashing is unavailable with Reduce Motion.
My theme changed but the saved message did not
The current appearance and a saved message’s look are separate. Use the message in the editor, choose the appearance you want, and tap Save to update its saved look.
My backup is unavailable or will not open
Make sure the file is downloaded in Files. Use a .bigbackup file exported by Big Big Big. The importer can also read a JSON copy of that format; arbitrary text/JSON is not a backup. Update the receiving app for a newer backup format. No library changes are made when validation fails.
A tip does not load or is awaiting approval
Tips require Apple’s services and an internet connection. Retry later, check purchase restrictions, and let a pending Ask to Buy request complete. A canceled purchase does not show a thank-you screen. You can keep using every app feature without tipping. This app has no subscription or paid feature unlock.
Can I restore a tip?
Tips are consumable purchases, so they do not restore like a permanent unlock. Completed tips do not need restoring because every feature is already free. Contact Apple about billing or refunds; the developer cannot access your payment-card information.
Is there automatic sync?
No. Use Backup & import to move a library between devices. Images or backups you put in iCloud Drive are handled by that provider; this is separate from automatic in-app sync.