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Getting started · Playback and Marquee · Backup and import · Troubleshooting
Contact support
Email snake@snakejohns.com for help, feedback, or feature requests. Tips are never required for support.
Include your app version, device model, iOS or iPadOS version, what you tried, and what happened. A screenshot or short screen recording helps. Please leave private message text out of your example unless you want to share it.
Common questions
How do I show my message? Finish typing, tap Done if the keyboard is open, then tap the preview. Tap the full-screen message to return to editing. If presentation lock is on, use the round lock button first.
Why is my message not moving? Choose Scroll or Marquee in Appearance → Display. Reduce Motion shows the complete message without animation. A Marquee message that already fits stays centered.
Can I move messages to another device? Use Backup & import in Collections or Settings. Save the backup in Files, transfer it, then review the import on the other device.
Do tips unlock anything? No. Every feature is free. Tips are optional, repeatable consumable purchases through Apple.