Need help with MIDI Set Lister? Start with the focused guide for the part of the workflow that is not behaving as expected.
Help resources
Quick troubleshooting
- If a song does not send MIDI, verify its messages, channel, order, destination, and physical or Bluetooth MIDI connection.
- Use Test MIDI on one song to separate a song configuration issue from a set-list issue.
- For Web Control, keep the app in the foreground and put both devices on the same trusted, non-guest Wi-Fi network.
- Before importing a backup, export the current setup in case you need to restore it.
Contact support
Email snake@snakejohns.com and include the device model, iOS version, MIDI Set Lister version, the exact action that failed, connected MIDI equipment, and any useful error or screenshot.
Support requests are typically answered within two to three business days.