Tempo Tapper Support

Tempo Tapper setup, MIDI troubleshooting, and contact guidance.

Need help with Tempo Tapper? These checks cover the most common tempo and MIDI setup questions.

Help resources

Tap-tempo tips

  • Tap a steady beat at least three or four times for a more stable result.
  • After a long pause, the next tap starts a new measurement.
  • Use Clear when you want to discard the current sequence immediately.
  • Use Set Exact or the adjustment controls when you already know the target BPM.
  • When the display changes color and shows Locked, use Clear to begin a new measurement.
  • Open Settings and choose Getting Started to replay the visual walkthrough.

MIDI Clock troubleshooting

  • Connect and configure the USB, Bluetooth, hardware, virtual, or network MIDI destination in iOS or iPadOS first.
  • Open the MIDI destination picker in Tempo Tapper and tap Refresh.
  • All connected destinations are selected automatically. Open the destination picker to opt out any device that should not receive clock.
  • Start begins a new MIDI transport sequence; Continue resumes without returning to the start.
  • Confirm the receiving device is configured to follow external MIDI Clock.
  • Check physical connections, adapters, Bluetooth pairing, and the receiving device's MIDI settings.

Tempo Tapper transmits standard MIDI Clock at 24 PPQN. It does not transmit notes, program changes, or a MIDI sequence.

Contact support

Email snake@snakejohns.com and include:

  • the device model and iOS or iPadOS version
  • the Tempo Tapper version
  • connected MIDI equipment and connection type
  • what you expected and what happened instead
  • a screenshot when it helps explain the issue

Support requests are typically answered within two to three business days.

See also the Tempo Tapper Privacy Policy.